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KyCAP can do the following: |
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- Inform you of benefits available from state and federal programs
- Help you to understand vocational rehabilitation eligibility requirements
- Assist in improving communication between you and your counselor
- Investigate complaints and recommend solutions acceptable to both you and the counselor
- Assist you, when requested, in the appeals process
- Refer you to other resources for services, if applicable
- Assist the vocational rehabilitation agencies to identify and remove program barriers.
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You should contact KyCAP
if: |
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- You are experiencing undue
delay in the vocational rehabilitation process
- Have been determined ineligible for vocational
rehabilitation services and you do not agree
- You have questions about your case
- You have problems with the vocational rehabilitation
services that you cannot work out with your counselor
- Have questions regarding vocational rehabilitation services
- If you need help in the appeals process.
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KyCAP Clients have
the right to: |
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- A fair and complete evaluation to
determine eligibility
- Know why they are not eligible for
vocational rehabilitation services
- Make an appeal
- Confidentiality of all records and
reports
- Help plan their services and goals
- Quality rehabilitation services with
minimum delay
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KyCAP Clients have the
responsibility to: |
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- Help make plans with their vocational
rehabilitation counselor
- Follow through with the plan
- Ask questions when they do not
understand
- Be on time for appointments
- Fully cooperate and participate in their
vocational rehabilitation program in order
to achieve their rehabilitation goal
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